Skip to content
Cart

Shipping policy

Shipping to the US

Welcome to Podlyfe, your go-to destination for premium vape products from New Zealand. We are excited to offer our extensive range to our customers in the United States. To ensure you have a clear understanding of our shipping process, we've outlined our methods, costs, and policies below.

Shipping Method and Costs

For our customers in the United States, we exclusively use NZ Post Tracked Economy to provide a reliable and cost-effective shipping solution. Our shipping fees are structured based on the total value of your order, as follows:

  • For Orders $0.00–$74.99: Shipping Cost is $30.00 NZD
  • For Orders $75.00–$149.99: Shipping Cost is $15.00 NZD
  • For Orders $150.00 and up: Shipping is Free

Delivery Timeframe

  • NZ Post Tracked Economy: Delivery to the United States typically takes between 10-20 working days. We strive to dispatch orders promptly to ensure your products reach you within this timeframe.

Order Processing

  • Dispatch Times: Orders placed before 12pm NZT on business days are processed and dispatched the same day. Orders placed after this cutoff time will be dispatched on the next business day.
  • Public Holidays: Orders are not dispatched on New Zealand public holidays, which may affect delivery times.

Tracking Your Order

  • Stay Informed: After your order is dispatched, you will receive an email from Podlyfe with a tracking number. This allows you to monitor your shipment's progress through the NZ Post website, offering peace of mind and real-time updates on its status.

Customs, Duties, and Taxes

  • Responsibility of Recipient: Please note that the shipping costs do not cover any customs, duties, or taxes that may be levied by the U.S. government upon your order's arrival. As the recipient, you are responsible for all such charges, which must be paid to release your order from customs.

We at Podlyfe are committed to providing you with a seamless shopping experience, from the moment you place your order to when it arrives at your doorstep. Should you have any questions or require further assistance with your shipping needs, please do not hesitate to reach out to us.

Thank you for choosing Podlyfe for your vaping products. We look forward to serving you and ensuring you enjoy our range of high-quality products.