Shipping to Japan

Welcome to Podlyfe, where we offer a premium selection of vape products from New Zealand to our valued customers in Japan. Our commitment is to provide you with a seamless shopping experience, from browsing our products to receiving your order swiftly and securely. Below are the details of our shipping policies, methods, and costs for deliveries to Japan.

Shipping Methods and Costs

To serve you better, we offer DHL International Express for fast and reliable shipping directly to your door. Our shipping options are designed to accommodate your needs, whether you're making a large purchase or just stocking up on your favorites.

DHL International Express:

• Orders NZD$150.00 and up: Free Shipping
• Orders Less than NZD$150: Shipping Cost $30.00 NZD

Delivery Time

• Expect your order to arrive within 2-5 business days after dispatch. We strive to process and ship your order as quickly as possible to ensure you receive your products promptly.

Nicotine Eliquid Regulations

• Volume Restriction: Please note, due to regulations in Japan, we can only ship a maximum of 120mL of nicotine eliquid per order. This limitation is strictly adhered to ensure compliance with Japanese regulations.
• Product Listings: To assist you in making compliant purchases, the volume of eliquid is clearly displayed on each product page.
• Checkout Safety Mechanisms: Our website features safety mechanisms at checkout, automatically limiting each order destined for Japan to a maximum of 120mL of nicotine eliquid. This is to ensure that your order complies with local regulations and avoids any customs issues upon entry into Japan.

Order Processing and Dispatch

• Same Day Shipping: Orders placed before 12pm NZT on business days are typically processed and dispatched the same day. Orders placed after this time will be dispatched on the following business day.
• Public Holidays: Please be aware that orders will not be shipped on New Zealand public holidays.

Tracking Your Order

• Stay Informed: Once your order is dispatched, Podlyfe will email you a tracking number. This allows you to track the progress of your shipment directly with DHL and provides real-time updates on its delivery status.

Taxes and Duties

• Recipient's Responsibility: Please be aware that shipping costs do not cover any taxes, duties, or other fees that may be applied by Japanese customs. As the recipient, you are responsible for any charges incurred upon your order's arrival in Japan.

We appreciate your understanding and adherence to these policies, ensuring a hassle-free delivery of your favorite vape products. At Podlyfe, we're dedicated to offering the best service and support to our customers in Japan. If you have any questions or need assistance, please don't hesitate to contact us.

Thank you for choosing Podlyfe for your vaping needs.